Tools > Sales Tools > CRM Tools

Best CRM Tools

We’ve put together the best CRM tools list for managing your customer journey, prospects and customer data with sales pipelines in a well-organized way. Find the customer relationships management tools for digital agencies, small businesses, and enterprises alike.

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copper-crm-tool
Copper

Copper is the easy-to-use CRM for small businesses that need to manage more sales leads & grow customer relationships—but don't have time for data entry, repetitive admin tasks, or complicated tools.

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  • 1crm-crm-tool
    1CRM

    1CRM is a small&medium sized business system that extends CRM into broader business management. 1CRM offers order management, project management, expense reporting, timesheets and more.

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  • act!-crm-tool
    Act!

    Act! delivers modern and innovative software and provides solutions that drive customer acquisition and retention for small businesses.

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  • agilecrm-crm-tool
    AgileCRM

    Agile CRM is the world’s first fully-integrated sales, marketing and service suite, n All-in-One CRM for small businesses with full sales, marketing and service automation functionality.

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  • apptivo-crm-tool
    Apptivo

    Apptivo CRM Software can help attract, engage, retain, and delight more customers. Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes.

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  • capsule-crm-tool
    Capsule

    Capsule helps businesses stay organized, know more about their customers, build strong relationships and to make the most of sales opportunities, all while minimizing user input.

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  • claritysoft-crm-tool
    Claritysoft

    Claritysoft provides simple CRM software that helps your business grow more efficiently. With Claritysoft CRM, you can bring together your customer information in one place and leverage that data to market, sell and support your customers more effectively.

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  • clientjoy-crm-tool
    Clientjoy

    Clientjoy is all in one CRM wherein you can manage leads, proposals, invoicing, payment and much more under a single roof.

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  • close-crm-tool
    Close

    Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. A true multichannel platform, Close lets you email, call and text your leads from desktop all without add-ons.

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  • composity-crm-tool
    Composity

    Composity is a cloud-based ERP solution extended with Sales and Marketing tools, designed especially for SMEs. It is a software solution that manages all aspects of an organization's internal and external business processes.

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  • convergehub-crm-tool
    ConvergeHub

    ConvergeHub is a powerful CRM that transforms the way small and medium businesses drive revenue growth.

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  • creamsoda-crm-tool
    CreamSoda

    CreamSoda is an easy-to-use CRM solution that helps you to buy products cheaper than your competition and keeps your sales team focused on sales. Their aim is to help you improve your relationship with important customers and keep you selling.

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  • drip-ecommerce-marketing-tool
    Drip

    Drip is the CRM Salesforce didn’t build. The first Ecommerce CRM - ECRM - is built to drive sales, not sales teams. Build personal, profitable customer relationships at scale—with Drip.

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  • efficy-crm-tool
    Efficy

    Efficy CRM adapts to your needs and not the other way around. Efficy CRM enables you to grow and develop your business activity in a very structured way.

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  • e-way-crm-crm-tools
    eWay System

    eWay System is an innovative, but stable and traditional technological company established in 2004. The main product is a platform, tool, or better said complex system called eWay-CRM.

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  • folk-crm-tool
    folk

    folk offers a tool to centralize, organize and activate contacts for you and your team. It's the next-generation CRM for modern companies.

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  • freshsales-crm-tool
    Freshsales

    Freshsales is a sales CRM designed for high-growth, high-velocity sales teams with features such as built-in phone and email, lead scoring, user behavior tracking, and automation, along with other CRM-related features on one platform.

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  • funnel-crm-crm-tool
    Funnel CRM

    Funnel is a beautiful and intuitive CRM designed for growing businesses to manage their sales workflows and lead tracking.

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  • glue-up-crm-tool
    Glue Up

    Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships and other digital tools.

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  • helpviser logo crm tool for envato authors
    Helpviser

    Helpviser is a CRM tool for Envato Authors. In addition to ticketing system with Envato purchase code verification, knowledge-base & community portal services, you can list your customers, and receive live notifications from Envato.

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  • hubspot-crm-tool
    Hubspot CRM

    HubSpot CRM is a leading growth platform with thousands of customers around the world. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better.

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  • insightly-crm-tool
    Insightly

    Insightly, the new breed of CRM, helps modern businesses of all sizes build lifelong customer relationships and grow faster than ever before. Insightly's out of the box capabilities allow you to tailor each user's experience for every customer-facing role.

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  • intouch-crm-tool
    InTouchCRM

    InTouchCRM provides sales and marketing software that helps forward-thinking​ small businesses convert their prospects into customers and turn their customers into referrers.

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  • keap-crm-tool
    Keap

    Keap has been helping small businesses get organized so they can deliver great service and close more business. Today the pioneer of CRM and marketing automation software for small businesses serve more than 200,000 users globally with Keap products. For a limited time, save 50% off your first 3 months!

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  • less-annoying-crm-crm-tool
    Less Annoying CRM

    Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do’s and more, all from one simple web app.

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  • livespace-crm-tool
    Livespace

    Livespace is an intuitive and adaptable, cloud-based CRM platform that built for streamlining your sales process, set goals, and keep all your customer information up to date.

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  • maximizer-crm-crm-tool
    Maximizer CRM

    Maximizer CRM is the easy-to-use, fully customizable platform to manage customer details, track new opportunities, and scale sustainably.

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  • method-crm-crm-tool
    Method:CRM

    Method:CRM is a fully customizable drag-and-drop platform. No coding required! That means you get a system that’s just right for the way you get your work done.

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  • microsoft-dynamics-crm-tool
    Microsoft Dynamics

    With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business, and delight your customers.

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  • monday-crm-tool
    monday.com

    monday.com is a project management tool. One of the many features is a CRM functionality, which allows you to add a CRM board to your project management boards, and manage your prospects in a very visual interface that is not common with other typical CRMs.

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  • monday-crm-tool
    monday.com CRM

    The flexible CRM platform that's quick to set up and easy to use. Whether you're tracking leads, managing sales pipelines, or onboarding customers, monday.com is fully customizable so that your team can get started instantly.

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  • nethunt-crm-crm-tool
    NetHunt CRM

    NetHunt CRM is a full-featured CRM right next to your emails. Everything you need is available in the Gmail inbox: customer profiles, deals and opportunities, team collaboration, email tracking, bulk email campaigns, and more.

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  • netsuite-crm-crm-tool
    NetSuite CRM

    NetSuite CRM provides a seamless flow of information across the entire customer life cycle from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.

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  • nimble-crm-tool
    Nimble

    Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals.

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  • nutshell-crm-tool
    Nutshell

    Simple enough for any user and sophisticated enough for any business, Nutshell inspires your sales team, maximizes the time they actually spend selling and helps you close more deals and grow revenue.

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  • oncontact-crm-crm-tool
    OnContact CRM

    OnContact CRM delivers the power to cultivate and grow outstanding relationships. From lead generation to nurturing prospects to managing your pipeline, OnContact supports your sales staff throughout every phase of your sales cycle.

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  • oncourse-crm-crm-tool
    OnCourse CRM

    OnCourse has built-in email marketing, SMS sequencing, task management, phone dialer and CRM united in a single experience to materially enhance sales productivity.

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  • onepagecrm-crm-tool
    OnePageCRM

    OnePageCRM is an action-focused CRM software for small business. It's a robust, efficient and clean CRM built for sales teams tired of bloated sales software.

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  • onpipeline-crm-crm-tool
    Onpipeline CRM

    Onpipeline is a cloud-based, reliable, and scalable Sales CRM that includes a full suite of tools that boost sales productivity and make the sales process more human. We believe your business deserves software that’s easy to set up and use, and requires minimal training and customization.

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  • ontraport-crm-tool
    Ontraport

    Ontraport is the CRM software that meets automation to power your marketing, sales, and business systems all in one place.

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  • pega-sales-automation-tool
    Pega Platform

    Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept.

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How to Choose the Best CRM Tools?

Customers are the lifeline of your business. You would be nothing without them. Needless to say, managing relationships with your customers is imperative for customer satisfaction. Not only does this facilitate customer retention, but it also fosters customer loyalty. CRM for marketing agency will be the best solution for you business to grow.

 

Customer relationship management (CRM) encompasses all activities, strategies, and technologies that help to manage and build relationships with current and potential customers and collect customer data. However, it also plays a vital role in the management of both the external and internal relationships of your business. Therefore, it has a considerable impact on revenue and saving time.

 

A CRM tool can help collect and organize customer data about all your customers. More importantly, it will allow you to communicate with customers in a scalable way. And since information about customers is readily available to all departments of your business, team members can handle them better, offering an improved experience and greater satisfaction. More importantly, with easier access to customer data, employees are more productive. You may also utilize CRM tools for free. In addition, there are various types of CRM for marketing agency, customer journey & service, and sales.

 

But there is a variety of CRM software, each offering a vast number of features. While some can help you identify sales opportunities and manage marketing campaigns, others can aid in developing customer acquisition and retention strategies. And with more leads, there is a greater chance for your business to grow.

 

So the right CRM software can allow you to remain competitive in today’s fierce eCommerce arena. The solution now lies in selecting the right CRM tool to carry your business to greater heights. Before you decide to invest in a platform, you need to do your research. Look at features that will help you to achieve your business goals. Moreover, the software should be easy to use and integrate.

 

Key Criteria to Evaluate CRM Tools
pricing-policy

Trial Offers

Inquire about access to a product demonstration. As you use the demo, explore all the features and everything that the platform has to offer. This is your opportunity to test the system and identify its strengths and weaknesses for your business’s needs with free trial.

integration

Usage Integration

Any technology on its own cannot benefit your business in the long run. It must collaborate with other tools as well. Therefore, you need to ensure that the CRM system you choose can interface with other applications you already have in place.

user-experience

User Experience

Make sure to engage your sales team in your selection process to get their buy-in and keep them involved all the way through the process. This will help employees feel less intimidated by the new system. Moreover, they should be able to maintain customer records of conversations, purchases, preferences, etc. effortlessly.

flexibility

Flexibility

CRM needs to be part of your marketing strategy. Therefore it’s essential that your CRM tool is flexible enough to handle your business operations. More importantly, you want a CRM system that will grow with your business and adapt to your changing needs without having to be constantly replaced.

prioritize-your-needs

Implementation

CRM can be implemented through various methods such as websites, social media, telephone calls, chat, mail, email, and other marketing materials. Learn which implementation processes align with your objectives. Be aware of external implementation costs as well as costs associated with educating your team and uploading consumer records into the new platform.

features

Features

Since most salespeople are early adopters of technology, they remain current with new technology. So you want a software that offers a variety of features and is regularly updated. Also, search for a tool that can be accessed using a variety of web-enabled devices.

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